Safe & Responsible Play

Play Smart.
Stay in Control.

At db345, responsible gaming is not just a policy — it is a fundamental part of how we operate. We provide every player in Bangladesh with the tools, information, and support needed to enjoy our platform safely. 21+ only.

21+ Age Requirement
24/7 Support Available
6 Player Safety Tools
SSL Encrypted Platform
21 + Only

How db345 Keeps You Safe

From the moment you register, db345 places a suite of responsible gaming safeguards at your fingertips. These are not optional add-ons — they are core features of every player account on our platform.

Deposit Limits

Set daily, weekly, or monthly deposit caps in BDT directly from your db345 account settings. Once a limit is active, it cannot be raised for at least 24 hours — giving you a genuine cooling-off window before any increase takes effect. Reducing a limit, however, takes immediate effect.

Session Time Limits

Configure maximum session durations so that db345 automatically prompts you when you have been playing for your chosen length of time. You will receive a clear on-screen notification, giving you the opportunity to review your session and decide whether to continue or log out.

Time-Out Feature

Need a short break? Use the db345 time-out feature to temporarily suspend your account for a period ranging from 24 hours to 6 weeks. During a time-out, all login access and deposit functionality is disabled. The time-out cannot be reversed early — it runs its full duration.

Self-Exclusion

If you feel that gambling is no longer a form of entertainment but is becoming a source of stress or harm, you can request a full self-exclusion from db345. This permanently closes your account and blocks you from re-registering for a minimum period of 6 months. Contact [email protected] to activate self-exclusion immediately.

Loss Limits

In addition to deposit controls, db345 allows you to set loss limits that cap the maximum amount you can lose across a defined time period. When your loss limit is reached, db345 will automatically prevent further wagers until the period resets — helping you manage your bankroll with confidence.

Reality Check Alerts

db345 sends periodic reality check notifications at intervals you choose — every 30, 60, or 90 minutes. Each alert displays how long you have been playing, your net profit or loss for the session, and a prompt asking whether you wish to continue. These nudges are designed to keep your gambling in perspective.


Understanding Your Responsible Gaming Options

Each responsible gaming tool on db345 is designed with a specific purpose. Here is a closer look at how to use them effectively and what to expect when each one is activated.

Deposit & Loss Limits

Financial control tools

Financial limits are the most direct way to ensure that your gambling activity remains within a budget you are comfortable with. db345 processes all transactions in BDT, and limits apply across all deposit methods including bKash, Nagad, Rocket, and Upay.

To set or adjust financial limits, navigate to Account Settings → Responsible Gaming → Financial Limits. From there you can configure separate limits for daily, weekly, and monthly periods.

  • Limit reductions take effect immediately upon saving
  • Limit increases require a 24-hour cooling-off period
  • Applies across all payment channels simultaneously
  • Loss limits are calculated on net gaming loss per period
  • You will receive an email confirmation for every change

Self-Exclusion Programme

Long-term account suspension

Self-exclusion is db345's most comprehensive responsible gaming tool. When you self-exclude, your account is fully suspended — you cannot log in, deposit, place bets, or access any game on the db345 platform for the duration of the exclusion period.

Self-exclusion periods at db345 are available for 6 months, 1 year, 3 years, or permanently. Once activated, self-exclusion cannot be reversed during the chosen period under any circumstances.

  • Minimum exclusion period: 6 months
  • Permanent exclusion option available
  • All marketing communications are suppressed immediately
  • Account balance is preserved and refunded upon expiry
  • Activate via email to [email protected] — subject: "Self-Exclusion Request"

Time-Out & Session Controls

Short-term break tools

Time-outs are ideal for players who want a structured short-term break from gambling without committing to a full self-exclusion. Whether you have had a frustrating session, are under stress, or simply want to take a holiday from db345, the time-out feature gives you a clean pause.

Session time limits work differently — they remain active on an ongoing basis and alert you when you have reached your chosen session length, helping you build healthy play habits over time rather than reacting to a single event.

  • Time-out durations: 24 hours, 48 hours, 1 week, 6 weeks
  • Time-outs activate instantly upon request — no delays
  • Session alerts appear as on-screen overlays during play
  • Session limit intervals: 30 min, 1 hr, 2 hrs, or custom
  • All settings are configurable from your account dashboard

Account Activity Review

Transparency & awareness

db345 provides every player with a comprehensive transaction and gaming history log, accessible directly from the account dashboard. Reviewing your own activity regularly is one of the most effective responsible gaming habits you can develop.

Your activity history displays all deposits and withdrawals in BDT, every bet placed, games played, session durations, and net results — giving you an honest picture of your gambling behaviour over any time period you choose.

  • Full deposit and withdrawal history with BDT amounts
  • Game-by-game betting records and outcomes
  • Session duration logs with Bangladesh Standard Time stamps
  • Monthly summary reports available on request
  • Request a full data export via [email protected]

21+ Age Restriction — No Exceptions

db345 enforces a strict minimum age policy. Players must be 21 years or older to register, deposit, and play on the db345 platform. This is not a guideline — it is an absolute requirement.

21 +

For Adults Aged 21 and Above Only

db345 is strictly an adults-only gambling platform. All players must be at least 21 years of age at the time of registration. db345 actively verifies player ages through our KYC (Know Your Customer) process, which requires submission of a valid government-issued identity document such as a National Identity Card (NID) or passport. Any account found to be held by a person under the age of 21 will be immediately closed, all associated funds will be forfeited, and the matter will be referred to the appropriate authorities where required.

Preventing Underage Access

Parental responsibility & controls

If you share a device or household with individuals under the age of 21, db345 strongly recommends taking steps to prevent minors from accessing gambling websites. Simple measures include keeping your device password-protected, logging out of your db345 account after every session, and enabling parental control software on shared devices.

  • Always log out after each session on shared devices
  • Never share your db345 username or password with anyone
  • Use device-level parental controls where minors are present
  • Enable two-factor authentication (2FA) on your account

Age Verification Process

KYC at registration

db345 requires all players to complete a KYC identity verification process before making their first deposit. This process includes submitting a clear photograph or scan of a valid government-issued identity document confirming your full name and date of birth.

  • Accepted documents: NID, passport, birth certificate
  • Documents are reviewed within 24 hours (Bangladesh Standard Time)
  • Accounts are restricted until age verification is complete
  • Additional verification may be requested at any time

Recognising Problem Gambling

Gambling should always be an enjoyable pastime, not a source of financial stress or personal harm. The following warning signs may indicate that gambling has moved beyond entertainment and become a problem. If you recognise any of these in yourself, please reach out to our support team immediately.

Spending more money on gambling than you can comfortably afford to lose
Borrowing money from family or friends to fund gambling activity
Gambling to escape personal problems, stress, anxiety, or feelings of depression
Chasing losses — increasing bet sizes after losing in an attempt to recover funds
Neglecting work, study, family responsibilities, or social relationships due to gambling
Feeling restless, irritable, or anxious when not gambling or when attempting to reduce play
Concealing the extent of your gambling activity from people close to you
Repeated unsuccessful attempts to cut back or stop gambling entirely
Spending increasing amounts of time thinking about gambling or planning the next session
Using gambling winnings to fund further gambling rather than withdrawing them
Feeling a compulsive need to increase bet sizes or stakes to maintain the same level of excitement
Experiencing financial difficulties such as unpaid bills, overdrafts, or debt linked to gambling

You Are Not Alone — db345 Support Is Here 24/7

If you recognise any of the warning signs above, or if you simply feel that your gambling habits have changed and you would like to talk to someone, our trained responsible gaming support team is available around the clock. You can also request immediate account restrictions — including time-out or self-exclusion — at any time by contacting us directly. There is no judgement and no delay.

[email protected]  ·  24/7 Live Chat  ·  Bangladesh Standard Time (UTC+6)


The db345 Responsible Gaming Commitment

Responsible gaming is not a compliance checkbox for db345 — it is a genuine commitment that shapes every decision we make about how our platform is designed, operated, and improved.

"db345 believes that gambling, when conducted responsibly, is a legitimate and enjoyable form of entertainment for adults in Bangladesh. We are committed to operating our platform in a manner that protects our players, prevents harm, and promotes a sustainable, positive gaming culture. We will always prioritise player welfare over short-term commercial gain. We will continue to invest in the tools, training, and technology needed to identify at-risk behaviour and intervene early. We will ensure that every player who reaches out for help receives prompt, compassionate, and effective support — every single time."

— The db345 Team  ·  Responsible Gaming Commitment 2026

Fair Play Certified

All games on db345 use certified random number generators (RNG) audited for fairness and unpredictability.

SSL Secured

All player data and financial transactions are protected by industry-standard TLS/SSL encryption at all times.

Trained Support Staff

Every member of the db345 support team receives responsible gaming training and is equipped to assist players in need.


Play Responsibly — Explore db345 Today

Now that you are familiar with the responsible gaming tools available at db345, you are ready to enjoy our platform with confidence. Browse cricket betting, slot games, and live casino — all designed for adults aged 21 and above in Bangladesh.